Know what you are sharing.

Financial information is personal. Here is how Miyo handles bank connections, household visibility, and account access—and where you stay in control.

Your money stays with your bank

Miyo uses bank information to help you plan. It cannot move, hold, or transfer your money. Bank connections through Plaid are optional: you can use manual accounts or CSV imports instead.

You choose what your household sees

Choose Shared, Balance only, or Private for each account you own. A private account appears to your partner as a count, without its name, balance, or transactions. Your partner controls their own accounts, too.

Protect your login

Passwords are hashed before storage. You can enable multi-factor authentication in Settings and review your sessions. Use your own login rather than sharing a password with your partner.

Connections stay under your control

Plaid connects supported institutions with your permission. Miyo encrypts stored Plaid access tokens and uses them on the server. You can disconnect a bank in Miyo; disconnecting is separate from deleting financial records already imported.

Know the limits of a connected view.

Bank coverage and update timing vary by institution. A connected account is not a guarantee of a real-time balance. Check the connection status and any reconnect message before relying on the latest figures. You can start manually if your bank is unavailable.

Sharing settings control access inside Miyo. They cannot undo information someone has already seen or copied. Review your sharing choices before inviting someone, and review household records before leaving.

WE ARE HERE TO HELP

Report a security concern.

For a suspected vulnerability, account compromise, or unexpected access, email security@joinmiyo.com. Describe what happened and when. Do not send passwords, bank credentials, full account numbers, or other secrets.

For a connection or account question, contact support.